Last Updated: 25-07-2026

At Sachee Perfumery, customer satisfaction is important to us. Due to the nature of fragrance and personal care products, we maintain a careful Refund & Exchange Policy to ensure product authenticity, hygiene, and quality.

Please read the policy below before making a purchase.

1. Cancellations

As each kit is custom-made, we do not allow cancellations once an order is confirmed. Please review your selections carefully before placing your order.

2. Refunds

We only offer refunds in the following cases:

• The product arrives damaged or incomplete.
• You receive the wrong order.

To be eligible for a refund, you must:

• Contact us within 3 days of receiving the item.
• Provide a photo of the issue along with your order number.

If approved, refunds will be processed within 7 working days to your original payment method.

3. Returns

Due to the customised nature of our products, we do not accept returns.

4. Need Help?

For refund, return, or exchange-related queries, please contact us:

Email: info@sacheefragrances.com
Phone: +91 89206 74262