Shipping Policy

Last Updated: 20-05-2026

At Sachee Perfumery, we are committed to delivering your fragrances safely and efficiently. Please review our shipping policy below for details regarding order processing, delivery timelines, and shipping procedures.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, festive seasons, or promotional sales, processing times may be slightly extended.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where applicable).

2. Shipping Timeline

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Locations: 5–10 business days

Please note that delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or unforeseen delays.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

We may occasionally offer free shipping promotions on eligible orders or minimum purchase amounts.

4. Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp (where applicable).

Customers can use the tracking information to monitor delivery progress.

5. Delayed or Failed Deliveries

While we strive for timely delivery, delays may occasionally occur due to:

  • Courier partner delays
  • Incorrect shipping information
  • Weather conditions or natural disruptions
  • High shipping volumes during peak periods

If delivery fails due to incorrect address details or unavailability of the recipient, re-delivery charges may apply.

6. Damaged or Missing Orders

If your package arrives damaged or appears tampered with:

  • Please do not accept the package if visibly damaged.
  • Contact us within 48 hours of delivery with your order details and supporting images.

For missing or incomplete orders, please contact our support team for assistance.

7. International Shipping

Currently, international shipping availability may vary depending on destination and regulations. Shipping charges, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Sachee Perfumery will not be responsible for delivery issues caused by incorrect or incomplete address information submitted by the customer.

9. Contact Us

For shipping-related questions or support, please contact us:

Email: info@sacheefragrances.com
Phone: +91 89206 74262